Today, Remedy posted an update for fans who have purchased Alan Wake 2: Deluxe Edition but have been unable to access the promised pre-order bonuses.
For context, players who pre-ordered Alan Wake 2, regardless of edition, would set to unlock the Ornate Revolver Skin for Alan, alongside the Survival Resources Pack (rocket fare, painkillers, and coffee mug charm) and Oh Deer Diner jumper for Saga. For some PS5 players in Europe, the option to change to the new outfits and weapon skins isn't showing up as expected.
The developers stated on social media, "European PlayStation 5 players who had pre-ordered the Deluxe Edition of Alan Wake 2 and were missing the pre-order items: These should now be unlocked for you. You can check this under 'Manage Game Content' to see that it says 'pre-order content' and in the game's Cosmetics menu." The game's cosmetic menu can be found on the main game menu, requiring the player to leave the game to access them.
A quick follow-up tweet clarified, "The items in question are: Ornate Revolver Skin for Alan, Oh Deer Diner Sweater for Saga and Survival Resources Pack for Saga. Note that the Survival Pack won't be available until Mission 3: Local Girl, from any of the shoeboxes."
Source: Remedy Entertainment
